Tame the Unexpected
Frequently Asked Questions
- What technology did you use to create Acunote?
- What browsers are supported?
- Can I install Acunote on my own servers?
What technology did you use to create Acunote?
Acunote is written using Ruby on Rails framework. top
What browsers are supported?
Acunote is designed to work with:
- Mozilla Firefox 1.0+
- Internet Explorers 6+
- Opera 9+
- Safari 2+
- Konqueror 3.3+
For the best internet and Acunote experience we advise using latest Mozilla Firefox or Safari.
If you experience problems or crashes when using Acunote from Safari 2.x, consider upgrading to Safari 3 or using the latest WebKit build.
Regardless of your browser type, you need cookies and javascript enabled. top
Can I install Acunote on my own servers?
We offer a couple of options beyond our regular hosted account.
- We can setup a separate instance of application on our regular hosting provider EngineYard. You'd need 3 "slices." We can maintain the slices or we can have your IT do it if you prefer.
- We can host on your own hardware maintained by your IT.
In either case we'd need access to the hosted install and will maintain and keep it at the same version as our main hosted install. Acunote is under very active development, and we routinely deploy new version couple of times a week, generally transparently to the users. We need continued access to do that, and to provide high-quality and cost-effective support.
| Our Pricing: | Price | Min. # of Users |
|---|---|---|
| Hosting on Separate EngineYard Instance | $20/user/month + hosting fees |
100 |
| Hosting on Customer Hardware | $30/user/month | 200 |
| License Purchase for Customer Hardware | $500/user + support/maintenance |
- |
| All options require one year minimum commitment. | ||